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Instagram Keeps Crashing? How to Fix It on iPhone and Android

Short answer: If Instagram closes on its own, freezes, or crashes when you open it, Instagram's official fix is: update the app and your phone, restart, check your connection, then reinstall.

TL;DR: quick fix

Check if Instagram is down for everyone.
Update Instagram in the App Store or Google Play, and update your phone's system software (iPhone: Settings > General > Software Update; Android: Settings > System > Software update).
Restart your phone or tablet; Instagram recommends this as the first fix.

Is Instagram down?

Before you change settings, check Meta Status. If there's an outage, wait it out.

How to fix it: step by step

Check whether Instagram is down for everyone: look at metastatus.com before changing anything on your phone.
Update Instagram in the App Store or Google Play, and update your phone's system software (iPhone: Settings > General > Software Update; Android: Settings > System > Software update). Instagram says to always run the latest versions first.
Restart your phone or tablet; Instagram recommends this as the first fix.
Test both Wi-Fi and mobile data to rule out a weak connection.
Delete and reinstall Instagram. iPhone: touch and hold the icon > Remove App > Delete App, then reinstall from the App Store. Android: Settings > Apps > Instagram > Uninstall, then reinstall from Google Play. Instagram keeps your photos and profile; you just log in again.
Still crashing? Report it in the app: shake your phone and tap Report a problem, or go to Profile > Menu > Help > Report a Problem, and tap Include Complete Logs and Diagnostics.

FAQ

Will reinstalling Instagram delete my posts?

No. Instagram saves your photos and profile on its servers; you just log in again after reinstalling. Unsent drafts stored on the phone may be lost.

Why does Instagram crash only on my phone?

Usually an outdated app or system version, low storage, or a corrupted install. If it works on another device or at instagram.com, reinstalling on your phone usually fixes it.

How do I tell Instagram about a crash?

Shake your phone in the app and tap Report a problem, or go to Profile > Menu > Help > Report a Problem.

More Instagram fixes

Last checked Nov 1, 2026 against the official help page: Instagram Help Center. Menus can differ by app version; follow the official page if a step doesn't match.