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Messenger Keeps Crashing: How to Fix

Short answer: Crashes are usually solved by updating, restarting, and clearing space.

TL;DR: quick fix
  1. Update Messenger from the App Store or Google Play.
  2. Close the app completely and reopen it.
  3. Restart your phone.

Is Messenger down?

Before you change settings, check Meta Status. If there's an outage, wait it out.

How to fix it: step by step

  1. Update Messenger from the App Store or Google Play.
  2. Close the app completely and reopen it.
  3. Restart your phone.
  4. Free up storage space on your device.
  5. Reinstall Messenger if it keeps crashing; your chats are stored in your account.

FAQ

Will reinstalling Messenger delete chats?

Standard chats are stored in your account; end-to-end encrypted chats may need your backup PIN to restore.

More Messenger fixes

Last checked Oct 2026 against the official help page: Meta Help Center. Menus can differ by app version; follow the official page if a step doesn't match.

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