Spotify Not Working? Quick Fixes

Short answer: If Spotify won't load, play, or log in, check for an outage first and then work through app fixes.

TL;DR: quick fix

Check if Spotify is down for everyone.
Close and reopen the app, then restart your device.
Check your internet connection by loading another site or app.

Is Spotify down?

Spotify has no public status page. If friends on other networks see the same problem, it's probably an outage: wait and retry.

How to fix it: step by step

Check whether Spotify is down for everyone: look at downdetector.com or the @SpotifyStatus account on X and recent posts from the service's official status account before changing anything on your device.
Close and reopen the app, then restart your device.
Check your internet connection by loading another site or app.
Log out and back in.
Update the app, then clear its cache from Spotify's settings (the exact menu varies by version). Check @SpotifyStatus on X for known issues.
Reinstall Spotify from your device's app store (you'll need to re-download offline music). Make sure the device has at least 250MB free.

FAQ

Why does Spotify say "No internet connection available"?

The app can't reach Spotify's servers. Check your connection, VPN, or firewall, and make sure Offline mode is turned off.

More Spotify fixes

Last checked Oct 2026 against the official help page: Spotify Support. Menus can differ by app version; follow the official page if a step doesn't match.