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How to Test Your Xbox Network Connection

Short answer: Xbox's built-in test tells you exactly where the connection fails.

TL;DR: quick fix

Press the Xbox button to open the guide.
Go to Profile & system > Settings > General > Network settings.
Select Test network connection.

Is Xbox down?

Before you change settings, check Xbox Status. If there's an outage, wait it out.

How to fix it: step by step

Press the Xbox button to open the guide.
Go to Profile & system > Settings > General > Network settings.
Select Test network connection.
Follow the solution for the error shown.

FAQ

What about NAT type?

Network settings also show NAT type; Strict/Moderate can affect multiplayer.

More Xbox fixes

Xbox Not Connecting to the Internet: Fix

Last checked Oct 2026 against the official help page: Xbox Support. Menus can differ by app version; follow the official page if a step doesn't match.