AppFixHQiPhone Frozen or Won't Turn On: Force Restart
Short answer: If your iPhone is frozen or the screen is black, force restart it, then charge it if needed.
TL;DR: quick fix
- Face ID iPhones: press and release volume up, press and release volume down, then hold the side button until the Apple logo appears.
- iPhone 7: hold side and volume down together until the Apple logo appears.
- If it still won't turn on, charge it for one hour and try again.
Is iPhone down?
Before you change settings, check Apple System Status. If there's an outage, wait it out.
How to fix it: step by step
- Face ID iPhones: press and release volume up, press and release volume down, then hold the side button until the Apple logo appears.
- iPhone 7: hold side and volume down together until the Apple logo appears.
- If it still won't turn on, charge it for one hour and try again.
- If it shows a low-battery icon, check the cable/charger and charge for 30 minutes.
FAQ
Does a force restart erase data?
No. It just restarts the phone.
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Last checked Oct 2026 against the official help page: Apple Support. Menus can differ by app version; follow the official page if a step doesn't match.
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