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Netflix Keeps Buffering: How to Fix

Short answer: Buffering means a weak or slow connection, or a device that needs an update.

TL;DR: quick fix
  1. On public Wi-Fi, ask if video services are blocked.
  2. Check your speed in the Netflix app's network test.
  3. Restart your device and home network.

Is Netflix down?

Before you change settings, check Is Netflix Down?. If there's an outage, wait it out.

How to fix it: step by step

  1. On public Wi-Fi, ask if video services are blocked.
  2. Check your speed in the Netflix app's network test.
  3. Restart your device and home network.
  4. Move the router closer or use a wired connection.
  5. Update your device.

FAQ

Can a mobile hotspot run Netflix?

Netflix notes hotspots, cellular or satellite connections might be too slow.

More Netflix fixes

Last checked Oct 2026 against the official help page: Netflix Help Center. Menus can differ by app version; follow the official page if a step doesn't match.

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