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Netflix Error UI-800-3: How to Fix

Short answer: UI-800-3 means data on your device needs refreshing or a network issue stopped Netflix.

TL;DR: quick fix
  1. Unplug your device, press its power button once and wait 1 minute (or leave it unplugged 3 minutes).
  2. Turn off the device, unplug your modem and router for 30 seconds, then plug them back in.
  3. Sign out of Netflix and sign back in.

Is Netflix down?

Before you change settings, check Is Netflix Down?. If there's an outage, wait it out.

How to fix it: step by step

  1. Unplug your device, press its power button once and wait 1 minute (or leave it unplugged 3 minutes).
  2. Turn off the device, unplug your modem and router for 30 seconds, then plug them back in.
  3. Sign out of Netflix and sign back in.
  4. If the code has numbers in parentheses, search that exact code in Netflix Help.

FAQ

Will signing out lose downloads?

On devices with downloads, signing out removes them.

More Netflix fixes

Last checked Oct 2026 against the official help page: Netflix Help Center. Menus can differ by app version; follow the official page if a step doesn't match.

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