Netflix Error UI-800-3: How to Fix
Short answer: UI-800-3 means data on your device needs refreshing or a network issue stopped Netflix.
TL;DR: quick fix
- Unplug your device, press its power button once and wait 1 minute (or leave it unplugged 3 minutes).
- Turn off the device, unplug your modem and router for 30 seconds, then plug them back in.
- Sign out of Netflix and sign back in.
Is Netflix down?
Before you change settings, check Is Netflix Down?. If there's an outage, wait it out.
How to fix it: step by step
- Unplug your device, press its power button once and wait 1 minute (or leave it unplugged 3 minutes).
- Turn off the device, unplug your modem and router for 30 seconds, then plug them back in.
- Sign out of Netflix and sign back in.
- If the code has numbers in parentheses, search that exact code in Netflix Help.
FAQ
Will signing out lose downloads?
On devices with downloads, signing out removes them.
More Netflix fixes
- Netflix Error NW-2-5: How to Fix It
- Netflix Not Working on Your Smart TV: Fixes
- Netflix "Your Device Isn't Part of the Netflix Household": What to Do
- Netflix Keeps Buffering: How to Fix
Last checked Oct 2026 against the official help page: Netflix Help Center. Menus can differ by app version; follow the official page if a step doesn't match.
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